BMO Stadium
Commitment
In partnership with Easterseals Disability Services, Angel City is working to ensure every guest can fully participate in the matchday experience. Together, we're dedicated to redefining accessibility and comfort and setting a new standard for inclusive experiences. The venue has been designed and built to meet or exceed the requirements of the Americans with Disabilities Act (ADA), reflecting this shared commitment to inclusion and guest comfort.
Matchday Preparation and Arrival
Preparation
Buying Tickets
Angel City Football Club and BMO Stadium aim to support guests with accessibility needs. There are a few ways to access accessible seating, depending on your situation and availability.
Before the Match: Planning Ahead
If you know you will need accessible seating, we recommend contacting Angel City FC directly before purchasing tickets:
The Angel City team can share the most up to date information about accessible seating availability and options for the specific match you are attending.
Purchasing Tickets
Accessible seating may not always appear as a filter or option during online ticket purchases. Some accessible seats may already be reserved or held for game day accommodations.
If accessible seating is not available online, you may still purchase a standard ticket and request support once you arrive at the stadium.
Adjusting Seats on Matchday
If you arrive at the stadium and need accessible seating:
- Visit Guest Experience or Customer Service as soon as you enter the stadium.
- Let a staff member know about your accessibility needs.
- Stadium staff may be able to adjust your seating to an accessible location, based on availability.
Seat adjustments are not guaranteed and depend on availability for that match.
What to Bring and Wear
Bag Policies
- Guests are encouraged to limit the number of items they bring with them to BMO Stadium. Guests will be permitted to carry one (1) Clear Bag of the following style and size bag, package, or container:
- One bag that is clear plastic, vinyl, or PVC and does not exceed 12" x 6" x 12", or:
- A one-gallon clear plastic storage bag (Ziploc bag or similar).
- Prohibited bags include but are not limited to non-clear bags, large purses, coolers, briefcases, backpacks, luggage of any kind, computer bags or any bag larger than the permissible size.
- This policy is not intended to interfere with guests attending with specific medical needs or guests caring for young children.
- Diaper bags that are smaller than 12" x 6" x 12" will be permitted inside BMO Stadium. Backpacks of any size and all bags larger than 12" x 6" x 12" are not permitted. Please note that some events may enforce a modified bag policy.
- Plastic bottles, formulas, and breast pumps are permitted in BMO Stadium; please note that stainless steel containers are not permitted.
- Guests may not bring outside food and/or beverages into the venue during events. The only exceptions are two (2) unopened plastic 20 oz. water bottles per guest and minimal snack sized items for young children. Glass bottles or metal containers are strictly prohibited. Guests must dispose of unauthorized items prior to entering the venue or return them to their vehicle. Guest Experience will not check in or store any food or beverage items.
- Guests with specific/special dietary needs due to medical conditions or religious requirements should contact Guest Experience at GuestExp@bmostadium.com
What to wear (protection from sun exposure if daytime event):
Gear supporting the Angel City Football Club if you have any but are not required! Fan shops available on location. Angel City Football Club team colors are Asphalt (black), Armor (light grey), and Sol Rosa (a unique, vibrant pink) as an accent color.
When to Arrive
Gates typically open 90 minutes prior to kickoff for soccer matches.
Other Questions
For questions or accommodation requests, guests are encouraged to contact GuestExp@bmostadium.com at least 2 weeks prior to their event.
Arrival
Accessible Parking
ADA-accessible parking spaces are available in designated lots near BMO Stadium. A valid disability parking placard or license plate is required. Spaces are available on a first-come, first served basis, se we recommend arriving early.
For faster entry, please purchase a parking pass prior to your arrival and have it ready to scan. Enter via 39th & Figueroa St or Martin Luther King Jr. Blvd & Hoover St. and you will be directed to a general lot.
ADA-Accessible Parking Spaces (more information including contact information, maps, and directions can be found at Exposition Park Parking (opens in new tab))
Blue Structure - 3855 S Figueroa St, Los Angeles, CA 90037:
- Level A: 43 ADA Spaces
- Level B: 9 ADA Spaces
- Level C: 11 ADA Spaces
Orange Structure - 3975 Bill Robertson Ln, Los Angeles, CA 90037:
- P1 Level: 25 ADA Spaces
Pink Lot - 899 S Park Dr, Los Angeles, CA 90037:
- 10 ADA Spaces
Green Lot - 3986 Hoover St, Los Angeles, CA 90037:
- 20 ADA Spaces
Public Transportation
BMO Stadium is easily accessible using the Metro E Line and J Line to avoid traffic and parking.
From the Expo Park/USC station, walk down Expo Park Blvd and S Figueroa St.
The Metro E Line can be easily accessed with connections at the 7th Street/Metro Center in downtown Los Angeles to the Metro B/D lines and at the Pico Station to the Metro A line.
It is recommended to purchase a round-trip fare at the beginning of trips to avoid lines when the games are over. Each person, including children over the age of 5, must have a valid TAP card and remember to tap before each boarding.
Accessible Entrance Points
There are a total of seven accessible entrances to BMO Stadium. All gates are open for ACFC matches.
- Zelle North Grand Lobby Entrance (Northwest Pepsi Plaza)
- Zelle South Grand Lobby Entrance (Southwest side of BMO Stadium)
- Toyota Gates (Northwest side of the BMO Stadium)
- DoorDash Gates (Northeast side of BMO Stadium)
- Figueroa Gates (Eastside of the BMO Stadium)
- BMO Gates (Southeast side of BMO Stadium)
- Supporters Gates (North side of BMO Stadium - for Supporters only
Security
All guests pass through metal detectors and bag checks before entry. No re-entry is allowed once you leave the stadium.
BMO Stadium is focused on safety first. All guests must go through a security screening device at BMO Stadium entrances. All belongings will be searched upon entry into BMO Stadium. Guests attempting to enter with prohibited items are subject to an ejection or refusal of entry. By scanning a ticket and entering BMO Stadium, guests consent to such searches and waive any claims that they might have against MLS/NWSL, BMO Stadium, LAFC/ACFC, its member clubs, their affiliates, or their agents. If individuals elect not to consent to the searches, they will be denied entry into BMO Stadium.
Bathrooms
Family restrooms are designed for the use of fans with small children and fans with disabilities. These restrooms are in the following locations:
- Section 102
- Section 106
- Section 110
- Section 116
- Section 121
- Section 123
- Section 129
- Section 131
- Section 202
- Sunset Deck Level South Suite Hallway (next to Sunset Suite 2)
Water Stations
Water fountains can be found near restrooms.
Guest Experience Staff
The Guest Experience Center is located on the Main Level Concourse behind Section 129. The Guest Experience Center can assist fans with lost & found inquiries, lost guests, BMO Stadium directions, emergencies, stroller check-in and accommodations for fans with disabilities such as assistive listening devices and sensory kits.
First Aid
Trained Emergency Medical Technicians (EMT) personnel are available to assist any guest in need at every BMO Stadium event. The First Aid office is located on the Main Level Concourse behind Section 129. In addition, BMO Stadium is equipped with Automatic External Defibrillators (AED) located in various locations throughout the facility. Designated staff, including our EMT staff, have been properly trained and certified to use the AED. In the event of a medical emergency, contact BMO Stadium staff for assistance.
Wheelchairs
A limited number of wheelchairs are available for transporting fans from the gates to their BMO Stadium seating location. Guests may arrange for pre-event wheelchair assistance by contacting a Guest Experience Supervisor at any BMO Stadium entrance gate upon arrival. Guests needing assistance post-event should contact the BMO Stadium Staff, safety personnel, or visit the Guest Experience Center located behind Section 129. Guests in premium areas should contact the Concierge Desk on their level to request a wheelchair escort. Guests are asked to supply their own wheelchair if they need one for the duration of the event. For safety, BMO Stadium staff are unable to escort guests outside of gates.
Pyrotechnics and Lights
Some events involve pyrotechnics, flashing and/or strobe lights, and other special production features. For more information regarding the specifics ahead of each event, contact our customer services team:
Fan Fest
What is Fan Fest?
A pre-match celebration outside of BMO Stadium starts 3-4 hours before kickoff. Open to ticket holders. Fan Fest only occurs at some home games. Dates can be found at https://angelcity.com/theme-nights (opens in new tab)
Where is Fan Fest?
BMO Stadium - Christmas Tree Lane (3939 S. Figueroa St, Los Angeles, CA)
What to expect at Fan Fest?
- Community partner spotlights
- Local DJs
- Giveaways from ACFC partners
- Carnival games and prizes
- Kids Zone and Skills Challenge
- Food trucks and Drink Specials
- Spirit Station featuring Hair Jewels, Temporary Tattoos, Pink Hair Paint, and Face Painters
When is Fan Fest?
Dates can be found at https://angelcity.com/theme-nights (opens in new tab)
BMO Stadium
Accessibility Information
BMO Stadium staff are available to assist with individual accommodation needs before, during, and after each event. For additional questions or accommodation requests, guests are encouraged to contact Guest Experience.
Accommodations
Accommodation Requests
For accommodation requests, please contact Guest Experience with details about the event you plan to attend and the type of assistance you need. We recommend reaching out at least two weeks before the event to allow adequate preparation time.
Assisted Listening Devices
Assisted Listening Devices are available for no charge at the Guest Experience Center located on the Main Level Concourse behind Section 129. A driver's license or credit card will be required as a deposit.
Sensory Kits
Sensory kits are available at the Guest Experience Center located on the Main Level Concourse behind Section 129. Sensory kits are available at Guest Services and may include noise-canceling headphones, fidget tools, and other sensory support items. These kits are designed to help guests who may experience sensory sensitivities enjoy the matchday experience more comfortably.
Wheelchair Escorts and Storage
Guest Experience staff can be found at entry points and at the Guest Experience Center located on the Main Level Concourse behind Section 129. To contact Guest experiences ahead of time: Guest Experience
BMO Stadium staff can assist with wheelchair escorts to your seat and provide secure storage for personal wheelchairs during the event. Simply ask any staff member or visit Guest Services when you arrive.
Interpretation Services
For matches, D/deaf customers can request ASL interpretation. Please contact Guest Experience if you require ASL interpretation.
Interpretation services are not guaranteed for every event; however, we will make every effort to accommodate requests when provided with appropriate advanced notice of at least two (2) weeks. Please contact Guest Experience to submit your request.
Service Animals
Animals or pets of any kind are prohibited in BMO Stadium except for trained service animals and service animals in training for guests with disabilities. Service animals are welcome inside the venue but must always remain on a leash or in a harness. Service animals will rest in the seating area of the individual with a disability, rather than in the aisle. Guests may take their service animals out of the venue to relieve itself but must speak to Guest Experience Representatives prior to leaving the venue. A guest unable to control or whose service animals pose a threat to the safety of other guests and staff may be asked to escort the animal off the premises.
Changing Tables
Baby changing tables are in all family restrooms throughout BMO Stadium: Section 102, 106, 110, 116, 121, 123, 129, 131, 202, and Sunset Deck Level South Suite Hallway (next to Sunset Suite 2).
Sensory Experiences at Matchday
Every Angel City FC matchday has a variety of sights, sounds, smells, and food experiences. Sensory experiences can change depending on the time of day, crowd size, and game events. This guide is meant to help you plan and prepare.
Sights
Before the Match
- Athletes will be warming up starting around 50 minutes before match kick-off
- Stadium lighting turned on (daytime or nighttime lighting)
- Fans walking through the stadium and seating areas to find seats
- Flags being waved to support the team
- Video boards and digital signage turning on
- Start-of-game show elements may occur during the final 15 minutes before kickoff including:
- Lighting effects
- Flags and banners
- Movement and activity across the field and concourse areas
- Player walkout and team line-up
- National Anthem
- Fireworks as part of the pre-game show
During the Match
- Scoreboard and large video screens updating throughout the game
- Closer views of players
- Re-play after some events of the game (score, block)
- Game Time: The match clock counts from 0:00 to 90:00. If play is stopped multiple times, the referee may add extra time. This added time is announced near the end of each half, and the big screen clock will update once announced.
- Players moving quickly across the field
- Flags flying in the Supporters Section
- Fireworks or visual effects when Angel City FC scores a goal
- End-of-halftime hype moment during the final 2 minutes before play resumes, including elevated visual effects
After the Match
- Crowds movement as fans exit the stadium
- Stadium lights remaining on as people leave
- Video boards displaying exit or post-game messages
Sounds
Before the Match
- Music playing on the concourse and in seating areas
- Drums from the Supporters Section
- Fans cheering, chanting, and clapping
- Announcer sharing information about the match, safety messages, and what is coming next
- Fireworks sound as part of the pre-game show
During the Match
- Music playing on the concourse and in seating areas
- Loud cheering and chanting, especially during exciting plays
- Drums throughout the match in the Supporters Section
- Announcer and referee making announcements
- Whistles from referees during play
- Fireworks or sound effects when Angel City FC scores a goal
- Halftime performance (typically near the Northwest Gate area at the top of Section 101; may include a band, DJ, or other live performance)
- End-of-halftime hype moment during the final 2 minutes before play resumes, including elevated sound
After the Match
- When Angel City FC wins, additional celebratory sounds or effects may occur
- Cheering and applause at the end of the game
- Music playing as fans leave
- Announcements sharing exit and transportation information
Smells
Before the Match
- Food and beverage smells from concession stands
- Popcorn, grilled foods, fried foods, and snacks
- Possible fireworks smoke during pre game activations
During the Match
- Ongoing food smells from concessions
- Fireworks smoke when goals are scored by Angel City FC
- Outdoor smells depending on weather and wind
After the Match
- Continued food smells while exiting
- Exhaust or transportation related smells near parking and pickup areas
Food
Before the Match
- Concession stands open when gates open
- A variety of food options, including snacks and full meals
- Guests with specific dietary needs can contact Guest Experience for support
During the Match
- Concessions remain open through most of the game
- Lines may increase:
- Before kick off
- During halftime
- Strong food smells and busy environments in concession areas
After the Match
- Concession stands will be closed or in the process of closing
Helpful Tips for Sensory Planning
- You are welcome to bring your own sensory items, including noise-canceling headphones, fidgets, or other supportive devices.
- Sensory kits are available at the Guest Experience Center on the Main Level Concourse behind Section 129, first come, first served
- Bathrooms and concourse areas tend to be busiest:
- 5 minutes before the game
- During halftime
- Immediately after the match
- If you need assistance at any time, Guest Experience staff are available to help
Need Assistance?
Our team is here to help ensure your experience at BMO Stadium is comfortable, inclusive, and enjoyable.
